Refund policy
NPTA™ CHECKOUT AGREEMENT
By completing your purchase, you confirm that you have read, understood, and agree to the NPTA™ Terms of Service, Refund Policy, and Financing Agreement.
You acknowledge that this is a legally binding agreement.
1. DIGITAL EDUCATION TERMS
You understand that NPTA™ provides online education programs and that:
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All content is for personal educational use only
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Access is granted digitally upon enrollment
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Results such as certification, employment, or income are not guaranteed
2. REFUND POLICY (IMPORTANT)
You acknowledge and agree that:
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All Pay As You Learn purchases are strictly non-refundable
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Learn Now Pay Later includes a 7-day cancellation request window only (subject to eligibility)
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After access or eligibility periods, all sales are final
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A 5% administrative fee applies to all approved refunds (where applicable)
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Attempting final exams or assessments voids refund eligibility
3. LEARN NOW, PAY LATER (FINANCING DISCLOSURE)
If you selected Learn Now, Pay Later, you agree that:
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Financing is provided by a third-party provider
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NPTA™ is not a lender and does not control credit approval or repayment terms
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The initial payment is strictly non-refundable under all circumstances
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Cancellation requests must be submitted to NPTA™ within 5 days of purchase
If approved:
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Future payments will be requested to be stopped with the provider
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Financing obligations remain active until confirmed cancelled by the provider
4. PAY AS YOU LEARN (INSTALLMENT ACCESS)
If you selected Pay As You Learn, you agree that:
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Access is only granted after 2 successful payments
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This option is strictly non-refundable
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Cancellation of access does not cancel payment obligations
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Missed payments may result in suspension of access
5. DIGITAL ACCESS + WAIVER OF REFUND RIGHTS
You acknowledge that:
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Digital access begins immediately or upon payment eligibility
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Once access is granted, refund eligibility may be lost
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You are purchasing immediate access to digital educational content
6. CHARGEBACK & DISPUTE ACKNOWLEDGEMENT
You agree that:
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All disputes must first be submitted directly to NPTA™ at info@npta.ca
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Initiating a chargeback without contacting NPTA™ first may be considered a breach of agreement
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All records of access, login activity, and usage may be used as proof of service delivery
7. FINAL ACKNOWLEDGEMENT
By completing checkout, you confirm that:
- You have read, understood, and agreed to all Terms, Policies, and Agreements referenced herein
- You understand the refund restrictions and financing terms associated with your selected payment option
- You understand that your purchase may be partially or fully non-refundable
- You authorize immediate access to digital educational content
- You understand that proceeding through checkout constitutes your electronic signature and acceptance of this legally binding agreement
